Brandcrush Pty Ltd ACN 617 383 052 (Brandcrush) respects the privacy of your personal information and data. Our aim is to safeguard the privacy and security of your personal information whilst providing a personalised service that can meet your individual preferences and needs.
It is important to understand that the Brandcrush Platform may contain links to third party websites or resources (Third Party Services). Such Third Party Services may be subject to different privacy practices. Brandcrush is not responsible or liable for the availability or accuracy of such Third Party Services, or the content, products, or services available from such Third Party Services. Links to such Third Party Services are not an endorsement by Brandcrush of such Third Party Services
In order for Brandcrus to provide services to registered users (Members) and certain third parties who offer services (Activation Hosts) we may need to collect personal information so we can:
If we are not provided with all the personal information we request, we may be unable to provide you with our products and / or services.
However, it is important to note that the information collected by Brandcrush (about Members and Activation Hosts) is information typically pertains to entities (companies, corporations etc.) not individuals.
Personal Information that we might collect includes but is not limited to:
In addition, we may also passively collect information about visitors to our Websites, which includes but may not be limited to:
This information is gathered by various technologies which include but are not limited to server logs, cookies and internet tags.
Channels by which Brandcrush may collect information may include, but not be limited to:
The protection of personal information is a priority for us. Any hard copy documents are stored securely and access is limited to staff. Electronic information is stored within the Brandcrush Platform on secure servers that are protected in controlled facilities. This service may be performed on our behalf and data may be hosted by our selected data storage providers. In some cases these facilities may be overseas, including, but not limited to, New Zealand, the United States of America, India, the Philippines and the United Kingdom.
We are committed to maintaining:
We will destroy any personal information that we hold which is no longer needed after a 5 year period unless we are required by law to retain such personal information or where such information is required to continue to provide services to Members and Activation Hosts..
We will not disclose personal information to a third party unless:
Brandcrush would typically not disclose your personal information to overseas recipients. However data is stored on secure servers which are hosted by our selected data storage provides and in some cases these servers may be overseas, including to United States of America, United Kingdom, New Zealand, Phillipines and India.
In the event that we do disclose information to an overseas’ recipient, we will take reasonable steps to ensure that the overseas recipient does not breach the APPs in relation to the disclosed personal information unless:
We typically do not collect sensitive information about our Members or Activation Hosts. However, where we are required to and it is practicable to do so, we will seek your consent before collecting your sensitive information and inform you of the purpose of the collection at that time. Your consent to collection of your sensitive information may be implied in limited circumstances.
Brandcrush may use personal information to contact you about new products,, services and other initiatives that we think may be of interest to you. If you would prefer not to not to receive information about our services you can contact our Privacy Officer and request to be removed from the relevant circulation list.
We may require written confirmation of a request to be removed from our circulation list, for example where legislation requires us to provide particular communications to the individual concerned.
We will not disclose personal information to a third party to enable that party to direct market their products or services to an individual, unless that individual has expressly consented to that disclosure.
We ask that you tell us of any changes to the personal information we hold about you. You can notify our Privacy Officer at any time to request that your personal information is amended or updated. We will then take reasonable steps to correct the information in the manner requested.
If we consider that the personal information we retain does not require amendment, we will annotate the request on our files. In a situation where we may decide not to agree to a request to correct personal information, we will tell you in writing why we have not agreed to the correction request.
We will generally allow an individual access to any personal information that we hold about them on request subject to any restrictions on access. We will try to give the individual concerned access in a form and manner that suits their needs. To request such access please contact our Privacy Officer.
We are entitled to restrict access to personal information in accordance with the Australian Privacy Principles. You may not be allowed access to personal information we hold where access would reveal evaluative information generated by us in connection with a commercially sensitive decision-making process. Instead, we may give you an explanation for the decision, rather than direct access to the information.
If we have given you such an explanation and you believe that direct access to the evaluative information is necessary to provide a reasonable explanation of the reasons for the decision, we will, at your request, review the decision. Personnel other than the original decision-maker will conduct the review.
Wherever direct access by you is impractical or inappropriate, we will discuss options with you. We reserve the right to charge a reasonable fees for the provision of this information (whether the information is held electronically or in hard copy).
Brandcrush is committed to constantly reviewing our procedures so that personal information is treated appropriately.
Brandcrush Privacy Officer c/- 3 Parkview Street Airport West Vic 3042